Technology FAQ

Technical Support Process

The Technology Department works diligently to implement productive service offerings across the district. We are committed to providing quality service to all staff. It is our goal to increase productivity and self-reliance by offering immediate support via work order tickets.

Listed below are common issues that staff/students are facing with their devices.  Please use these resources as a self-help option to quickly resolve your troubles.  If you continue to experience issues, please contact your school level CTC or ITF.

Request Support 

IAM Cloud (Homebase login)

CCS User Account Credentials (AD, Gmail, Zscaler, ...)


Online Testing


User Guides for the FORTINET IP Phones

Watch the video on how to change your VoiceMail pin.

FortiVoice User Portal 

Technology......How do I?