Technical Support Process
Listed below are common issues that staff/students are facing with their devices. Please use these resources as a self-help option to quickly resolve your troubles. If you continue to experience issues, please contact your school level CTC or ITF.
IAM Cloud (Homebase login)
Claim my account
Clear my history (login issues after you have claimed your account)
PowerSchool How Tos (Staff)
CCS User Account Credentials (AD, Gmail, Zscaler, ...)
NCTest on CCS Windows devices
NCTest on Apple OS X devices
G Suite (Google)
Add gmail to my mobile device
QuickCards (for K-2 teachers)
Destiny Resource Manager
User Guides for the FORTINET IP Phones
Watch the video on how to change your VoiceMail pin.