Family Technology Support
Technology Support Help Hotline for Staff and Students (704) 476-8142
Technology Support Hotline hours: Monday-Friday 8:00 a.m. through 3:30 p.m. during school year
Technology Support for CCS Resource Access
Students needing assistance with instructional assignments should contact their classroom teacher.
If the information below does not address your issue with gaining access to a CCS resource, please contact CCS Technology Support help hotline.
A limited number of drive up wireless “Hot-Spots” are available for students. Click on this link to see the locations of these.
Students should check email multiple times a day.
NCEdCloud Account - (my.ncedcloud.org)
Secondary students - Claim your Account if you haven't done so Student How to Video
Username is your Student ID number.
If you need help with a password reset, please reach out to your teacher.
How to Join Virtual Meeting
Teachers will provide a link to allow you to join. Use these resources for help if you experience issues.